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Symptom

The client can not connect to the database throwing an exception similar to:

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Diagnosis

The server does not let you connect because the password is missing in your connection parameters.

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Solution

Check your connection parameters and ensure they contain the password. If you are using ioredis (Redis client) with a Redis URL, check the URL format. ioredis requires a colon before the password. The format for IORedis - TLS enabled
The format for IORedis - TLS disabled
You can copy the correct client configuration from Upstash console clicking on Redis Connect button.